Recent Posts

Emergency Storm Restoration: 3 Things To Do.

7/16/2022 (Permalink)

storm We’re equipped with the training and experience to handle whatever storm damage that nature may unexpectedly bring your way.

Emergency Storm Restoration: 3 Things To Do. 

Storm damage is a problem that affects people throughout the globe daily. As a result, whether you've ever experienced a hurricane or will in the future, you must have a recovery strategy in place. Here are three things to do if you've been affected by storm damage

Know The Extent Of The Damage.

Taking a few measures before you begin the restoration procedure is vital, so you don't waste time and money. So, having a qualified restoration specialist evaluate the problem may help you choose the best line of action. Also, make sure you document the damage as soon as possible to show your insurer what occurred.

Get In Touch With Your Insurance Company.

You should contact your insurance carrier once you get a damage assessment to file a claim. When describing the weather-related damage to your house or company, you should be as specific as possible. Your insurance company should tell you what to do next and put you in contact with a few emergency restoration providers.

Collaborate With A Restoration Team Expert.

It's critical to conduct your homework before picking a restoration service. No one who intends to cut shortcuts or ignore the minor details should be working on your house or company. So, look out for a professional storm restoration service near you.

Your Trusted Storm Restoration Company.

If you've suffered storm damage, SERVPRO of West Oakland is here to help you figure out what to do next. In the event of a storm damage assessment, contact us at (510) 599-9300 and begin the process of rebuilding your home.

Actions to Take in the Event of Fire Damage

7/16/2022 (Permalink)

Smoke Detector Our professionals are highly-trained, with the experience, tools and knowledge to clean up fire and smoke damage.

Actions to Take in the Event of Fire Damage

Fire damage can be a terrifying experience. However, after a moment of disbelief, homeowners often ask how they might begin the cleaning procedure. Thus, taking the required precautions to protect yourself and your loved ones is essential.

Ask First whether You're Allowed to Enter Your Property

Make sure that the Fire Marshall has given the go-ahead for you to enter the building. In that case, you should be aware of potential hazards in your house, such as hot spots and unstable beams. Waiting until it is safe to see whether your treasured possessions have been spared the fire's ravages is preferable to dealing with an injury that might prolong the process of clearing up the fire damage.

Take Pictures of the Fire Damage.

It's also a good idea to take photographs of the damage to show them to the insurance companies and other possible service providers while you're getting bids. Some damage may not be apparent, such as removing the smoky smell from clothing and furnishings.

Call a Fire Damage Restoration Company for Help

However, there are certain things that you can handle on your own, such as removing clothes and linens that may be laundered or brought to the dry cleaners. Items that have been severely damaged by fire, smoke, or water should not be handled. A restoration firm should be contacted immediately after a fire. These businesses are dedicated to restoring and repairing damaged property.

SERVPRO of West Oakland  is here to help if you require fire damage restoration services. There is no job too big or too little for us to handle. Give us a call today at (510) 599-9300.

Why Hire SERVPRO Restoration Team For Storm Damage Restoration.

7/16/2022 (Permalink)

Rain Storm Fire, water, and mold restoration are the cornerstones of our business. SERVPRO is dedicated to responding to your emergency fast.

Why Hire SERVPRO Restoration Team For Storm Damage Restoration.

A storm has hit your location, and you can see its destruction on your property. Also, coping with storm damage may be a huge challenge. Do not worry! SERVPRO Restoration team is here to assist. But why hire us for a storm damage restoration?

Fastest and Most Efficient Restoration Companies

When you're amid a severe storm damage circumstance, call SERVPRO professionals to handle everything and have the restoration done as fast as possible. In a concise amount of time, we should be able to restore your house to its previous condition.

We Minimize Damage and Restoration Costs Throughout the Process

Our storm damage restoration services may lower your overall losses and the entire expense of cleaning and repair. When water is rapidly removed, the area will dry quicker. With this, the restoration will go more quickly and smoothly. Our prompt reaction may also achieve the capacity to salvage furniture and papers from damage.

We ensure the Well-Being of Relatives.

When storm damage is severe, microorganisms and contamination are inevitable. However, our storm damage repair services can avoid these germs and bacteria. Because the health of our customers is our priority, our storm damage restoration services will leave your house spotless and sanitized.

Are You Struggling To Recover From A Storm? We've Got Your Back! 

When you lose your assets and properties during a storm, we at SERVPRO of West Oakland  realize how tough it is for you to get back on your feet again.

Immediately contact us so that you may get back on your feet. We have years of experience in dealing with storm damage restoration. So, we can vouch for high-quality service. Give us a call today at (510) 599-9300!

Are you SERVPRO Ready?

7/6/2022 (Permalink)

servpro workers SERVPRO® has the experience and training to handle all your restoration and remediation needs.

Are you SERVPRO Ready?

When property disaster occurs at a business location, the operation of the business is often interrupted. Any interference in business operation can negatively impact the business and profitability of a company. It is imperative that the damage to a commercial establishment be contained and repaired quickly so the impact of business is minimized. 

SERVPRO of West Oakland is an experienced specialist in restoring commercial properties. We have worked at many restaurants, office buildings, manufacturing plants and retail establishments in Foster City, Belmont, San Carlos and Redwood Shores. When a property disaster happens many things can go wrong and quickly. Let’s use a burst pipe flooding as our example. While each building and business will face its own specific situations, these following items are fairly common problems:1 - Portions of the structure will get wet and may need to be removed and replaced. 2 - Water service may be interrupted. 3- Electric service may also be compromised. 4 - Office equipment and manufacturing equipment could be ruined or in need of repair. 5 - Production and assembly processes may be compromised. 6 - Employee safety is in jeopardy (Slip hazard / risk of electrocution) 6 - Alarms, telephones, computers may not function reliably. 7- Elevators don’t work. 8 - HVAC systems compromisedAn experienced commercial mitigation specialist should also provide solutions to business interruption. That’s why SERVPRO of West Oakland provides restoration management services beyond just the initial emergency response of water extraction and structural drying, such as:Water extraction, humidity control, document drying, emergency power, emergency lighting, security services, electronics cleaning and repair, HVAC system cleaning and service, elevator repair, communications systems restoration, structural repair, plumbing repair, temporary office modules, temporary fencing and toilets, OSHA safety inspection services, Industrial Hygienist services, consultation and more.   Being a great commercial mitigation and restoration company, is much more than simply drying a building. It is helping a company get back into operation as quickly as possible. 50% of companies fail within one year of having a disaster. It’s not because they don’t have insurance or resources. It’s because too much time goes by allowing clients to go to competitors.

Call SERVPRO of West Oakland at (510) 599-9300 for a  free Emergency Ready Plan that can help any business be ready for a disaster. Preparedness reduces the down time and that improves the chances for a company to return to profitability after suffering a disaster.

SERVPRO 's Special Weapon

6/6/2022 (Permalink)

SERVPRO 's Special Weapon

At SERVPRO of West Oakland, we have both cold “coil dehumidifiers” and “desiccant dehumidifiers.” Having one or more desiccants are the benchmark of a professional mitigation company.

Desiccant-Based Dehumidification is an interesting topic. Most people are aware of “cold-coil” dehumidification, which removes moisture from the air by condensing the moisture onto a cold surface. Desiccant dehumidification relies on adsorption or absorption power of desiccants, which are substances that attract water-vapor molecules from the air. They rely on adsorptive or absorptive process. Adsorption refers to a desiccant that does not change phase as it collects airborne moisture. Most adsorbents are solids; familiar examples include activated alumina, silica gel, and zeolites (molecular sieves). We see these packed in electronics cartons.

In water damage drying application, desiccant machines are designed to collect moisture on a rotating wheel coated with solid desiccant material. As damp air passes through one section of the wheel the desiccant on that section adsorbs water vapor, making the air drier than when it entered. Wheel rotation then exposes the moisture-laden desiccant to a “regenerating” air stream that strips the captured moisture away from the desiccant (desorption). The wheel rotates to the damp air collection port and it is ready to absorb more moisture from incoming air.

At SERVPRO we have dozens of cold “coil dehumidifiers” and a couple of commercial “desiccant dehumidifiers.” That’s one more reason we are proud to be an experienced and professional mitigation company capable of helping commercial clients. SERVPRO of West Oakland (510) 599-9300

Free and Lunch and Learn Programs

6/5/2022 (Permalink)

Owner Clayton Barry performing a training program. Owner Clayton Barry performing a training program.
 We offer educational programs to the community. For example, Lunch and Learn programs on a variety of topics are part of  SERVPRO of West Oakland  ’s commitment to consumer education. Classes are scheduled to include a breakfast or tasty lunch. Topics are always designed specifically for insurance agents, realtors and building engineers. We have programs that are fifteen minutes in length and expanded versions that are thirty minutes long. Programs can be customized for your organization to address information that is of special interest to you. These lively programs stimulate questions. You can expect to spend another ten to fifteen minutes providing answers. (These programs do not provide State approved educational credits. But, in some cases the presentations qualify as “safety training” meetings.)

SERVPRO of West Oakland  also provides Continuing Education (CE) classes about: water damage mitigation, Fire cleanup, Odor Control, Mold Education and even Ethics. These programs are approved by the California Department of Insurance and the Department of Real Estate. You can earn approved credits by attending these classes. There is no test, just a commitment on your part to attend the entire class. Most classes are two hours in duration. One class for realtors is three hours, as mandated by the State of California. Every class includes a complimentary lunch. We also perform live demonstrations of equipment and cleaning techniques whenever possible. Attendees love these demonstrations!

At SERVPRO of West Oakland its our pleasures to provide your organization with information about the disasters and problems that can affect your properties and clients, and the remedies to make it "Like it never even happened." If you have interest in educational programs please call us at (510) 599-9300.

SERVPRO Training House

6/4/2022 (Permalink)

Training Facility SERVPRO Headquarters has a fire cleanup training building.

SERVPRO Training House

SERVPRO Industries, Inc., one of America's largest franchise systems provides training for 1,700 independently owned and operated franchise locations.

SERVPRO of Belmont/San Carlos owners learned how to perform fire cleanup at the SERVPRO training house at corporate headquarters.

The two story home is "smoked up" with a variety of different types of smoke. (There are at least four basic types of smoke and each is cleaned with slightly different cleaning agents.) Certain materials when ignited produced different gases and soot. Each major type of soot presents cleaning challenges.

Participants in the training classes perform hands on cleaning. They use the techniques and cleaning agents innovated by SERVPRO. This assures better results when a SERVPRO franchises and their technicians respond to a local and "real" fire.

Contact SERVPRO of West Oakland at (510) 599-9300.

Winter Weather Tips

6/4/2022 (Permalink)

Baby in the snow Keeping you home safe and warm from winter weather is important.

Winter Weather Tips

Wintry weather is great at turning up problems you didn’t even know you had. Like that first really cold night in front of your fireplace that you thought was pure bliss — until you noticed a leak in the ceiling corner, which apparently was caused by a lack of insulation. How were you supposed to know that?

Many homeowners don’t realize they’re making critical missteps that can cost a ton when winter sets in. Here are seven wintertime mistakes homeowners often make (and what they could cost you!):

  1. Not Buying a $2 Protector for Your Outdoor Faucet

What It’ll Cost You: Up to $15,000 and a whole lot of grief

It’s amazing what a little frozen water can do damage-wise. An inch of water in your basement can cost up to $15,000 to pump out and dry out. And, yet, it’s so easy to prevent, especially with outdoor faucets, which are the most susceptible to freezing temps.

The simplest thing to do is to remove your garden hose from your outdoor faucet and drain it. Then add a faucet protector to keep cold air from getting into your pipes. They’re really cheap (some are under $2; the more expensive ones are still less than $10). “Get these now! “When the weatherman says we’ve got cold coming, they’ll sell out in minutes.”

While you’re at it, make sure any exposed pipes in an unheated basement or garage are insulated, too, or you’ll face the same pricey problem.

Wrap pipes with foam plumbing insulation — before the weather drops. It’s cheap, too, just like the faucet cover (only $1 for six feet of polyethylene insulation). And it’s an easy DIY project, as long as you can reach the pipes.

  1. Instagramming Your Icicles Instead of Preventing Them

What It’ll Cost You: $500 — if you’re lucky; a lot more if you’re not

Those icicles make your mountain homes look so picturesque, you just gotta take a few pics. But you better make them quick. Those icicles can literally be a dam problem. (Yes, dam — not the curse word that sounds the same. )

Icicles are a clear sign that you’ve got an ice dam, which is exactly what it sounds like: a buildup of ice on your gutter or roof that prevents melting snow and ice from flowing through your gutters. That’s really bad news because these icy blocks can lead to expensive roofing repairs.

Depending on where you live, expect to pay at least $500 for each ice dam to be steamed off. Leave the ice and you risk long-term damage, which could ultimately cost hundreds or even thousands of dollars to your roof, depending on what type of shingles you have and the size of the damaged area.

How to prevent them? Insulation. “Ice dams, icicles, and ice buildup on the gutters is a symptom of not enough insulation in the attic.

And “you need to have at least 14 inches of insulation in your attic, no matter where you live. If you live in a colder climate, you’ll need more.

If you don’t have the cash to insulate, heated gutter cables, which run between $50 and $150 each, can be a less expensive alternative when temporarily affixed to areas prone to ice damming.

  1. Going Lazy on Your Gutters

What It’ll Cost You: You really don’t want to be in a position to find out

It can be so tempting to skip gutter cleanups as winter nears. It seems like as soon as you clear your gutters, they clog right back up again. So what’s the point?

Well, if it looks like you’re living inside a waterfall when it rains, water is missing your gutter system completely. It’s being directed to your foundation instead. And a water-damaged foundation is never, ever cheap to fix.

A contractor can plug foundation cracks for $1,500 to $3,000, says David Verbofsky, director of training for exterior home products manufacturer Ply Gem. But a worse problem, one that requires a foundation excavation or rebuild, can set you back (gulp) $30,000 or more.

Suddenly, cleaning your gutters a few times each fall doesn’t seem so bad. A pro can do the work for anywhere between $70 and $250, depending on the size of your gutter system.

  1. Giving Cold Air a Chance to Sneak In

What It’ll Cost You: Nights where you never feel warm, despite sky-high heating bills

“If it were possible to take every crack on the outside of a typical home and drag them together, you’d have the equivalent of a three-by-three window open all the time,” says Lipford. Yikes.

Yet cracks can be easily and inexpensively sealed with a simple tube of caulk, and it’s available in hundreds of colors to match your window panes, outside siding, and even brick. Not sure where to caulk? Look for visible cracks around:

Window sills

Baseboards

Fireplace or dryer vents

Anywhere something inside pokes a hole to the outside

  1. Not Getting Personal with Your Thermostat

What It’ll Cost You: Money you could spend on something else besides heating

We all know we should, but we seem to have some mental block when it comes to programming our thermostats to align with our schedules. It’s not that hard, and sometimes all it takes is buying a new one that suits you. (Like maybe a Wi-Fi one that’ll give you a little money-saving thrill each time you swipe your app.)

“From a cost-savings perspective, a programmable thermostat is a great investment, as much as 10% off your energy bill, according to the U.S. Department of Energy.

  1. Skipping Furnace Tune-Ups

What It’ll Cost You: A furnace that’ll die years before it should — and higher energy bills.

Forget to service your furnace and you could easily cut five years off the life of your system, five years is a full third of the typical unit’s life span. New units can cost around $4,000 installed, making the $125 annual maintenance charge a no-brainer.

While you’re at it, don’t forget to replace the furnace filter, which cleans the air in your home, and also keeps your furnace coils cleaner, which can shave up to 15% off your energy bill. We suggest at least every three months, but possibly as often as monthly if you have allergies, pets, or smoke cigarettes at home.

  1. Foregoing a Fireplace Inspection

What It’ll Cost You: Possibly your life — and your home

A cozy fire is great, but if you don’t maintain your chimney, a fire can cost you thousands of dollars, not to mention the risk to you and your family.

Schedule your maintenance appointment as early as you can.If you wait until the busy season, you’ll have a hard time getting them out there, you’ll pay more, and you’ll get a lower quality job.

Contact SERVPRO of West Oakland for storm damage at (510) 599-9300.

What happens when fire damages contents?

6/4/2022 (Permalink)

Files damaged from fire damage Contents, even important documents are often damaged during a property disaster.
   

Fires in homes and offices may completely destroy some structural materials and personal items (contents) too.  Depending upon the insurance coverage purchased, policies will customarily pay to rebuild or replace structural materials, including personal contents that are destroyed. Insurance jargon refers to these astotal lossor non-salvageable items. Adjusters request that restoration companies make an honest evaluation of what can be cleaned or repaired and what cannot be salvaged. If there is uncertainty, they direct the restoration provider to make a test by attempting to salvage. If the results are not satisfactory we are to stop cleaning. SERVPRO will provide an inventory of items that are deemed to be total loss/non-salvageable. The “total loss” inventory is usually supported by photographic evidence and job notes/reports. Sometimes, the adjuster or property manager/agent may want to personally inspect damaged items. It is the adjuster who makes the final determination concerning the total loss items based upon the terms of the insurance policy. Final cost settlement (reimbursement) is between the policyholder and the insurance company (not us).

Please Note: the term is “total loss” is not total lost. At all times, non-salvageable items are in a chain of custody. They are not lost. In fact items are disposed of only after we receive an “Authorization to Dispose” form from you (the policyholder) or at times your adjuster who has gained your approval.

If your property suffers a damage, we are here to help. If you need content cleaning or advice, please call us at: SERVPRO of West Oakland (510) 599-9300.

Facility Engineers... consider using an emergency pre-work authorization agreement.

6/4/2022 (Permalink)

SERVPRO proactive disaster recovery plan We offer a special emergency ready plan that includes a pre-work agreement.

SERVPRO of West Oakland has developed a simple pre-work authorization agreement we call,Green Responsefor our commercial clients.It is a proactive disaster recovery plan providedby SERVPRO of West Oakland.It allows us to work with you in pre-planning for the complex challenges that often arise during a major catastrophe such as fire, extreme flooding, earthquake, etc. Your participation in this plan will empower us to mobilize and direct a coordinated team of restoration specialists who will work on your behalf to make it…better than before.

Green Responseclients sign an agreement that pre-authorizes our company to provide prompt emergency services. In this agreement the labor and materials pricing schedule and payment terms are determined in advance to prevent misunderstandings, and to expedite services.

OurEmergency Response Managerwill tour your facility to work with you in developing a specific and comprehensive restoration/mitigation plan for your location.

Once a preparedness plan has been determined, our team will conduct a meeting at your facility to establish a working relationship, to address your concerns and demonstrate how we may best satisfy your needs. There is no charge for this service. Your investment will be a few hours… time well spent for peace of mind to protect your facility.

Call SERVPRO of West Oakland (510) 599-9300for additional details.